Supervising Director

Client Services · Washington, District of Columbia
Department Client Services
Employment Type Full time
Minimum Experience Manager/Supervisor
Compensation $70,000 – $90,000

About Elevate


Elevate is a grant-writing firm that works with nearly 100 nonprofit organizations around the country. Elevate develops teams composed of entry level, early career, and senior fundraising professionals to provide comprehensive institutional fundraising advice and support. Our Client Services Management Team is composed of 5-6 expert fundraisers, dedicated team builders, and committed consultants who are passionate about making Elevate’s services to clients the best they can be. We are excited to add the right person to this team.


Overview of Position


Elevate’s Client Services Supervisors are experienced fundraisers and company leaders whose primary responsibility is to align the work of Elevate staff to company goals, priorities, and expectations for client services. They are accountable for ensuring that Elevate provides a consistently high-quality service to our nonprofit partners while fostering a strong, inclusive culture that supports the growth and development of all staff members.


As company leaders, supervisors are accountable for strengthening Elevate as a business, cultivating engaged teams committed to growth and learning, meeting a high standard of professional conduct for their own work, and upholding company-wide standards and best practices in their work with Elevate clients. 


This role is an excellent opportunity for a development professional who enjoys building strong, effective teams and working collaboratively with others in similar roles. If you are an organizational leader looking for variety, flexibility, and the chance to work with a growing community of 50-60 other fundraisers, this could be the right place for you. 


This position will be full-time exempt. Our starting salary range for this position is $70,000 - $90,000, with the precise salary determined based on our application process and our competency framework for this position. 


Key Responsibilities & Duties


All Elevate supervisors are responsible for the following core duties:

  • Oversee the work of up to 10 direct reports through weekly or bi-weekly check-ins;
  • Serve on client teams in a client-facing fundraising role. Precise client workload will be adjusted depending on number of staff supervised and on fundraising strengths and interests.
  • Lead staff recruitment, hiring, onboarding, and training processes, including the development of new training tools and resources.
  • Develop and implement performance management tools and systems, including training and performance improvement plans, competency frameworks, and performance review tools;
  • Contribute to the continuous improvement of core business processes, including new client business development, new product development, data and information management, key processes and workflows, and overall team and department structures. 


Key Competencies and Job Requirements


Competitive applicants must demonstrate alignment with the key competencies for this position, which include best-practices in institutional fundraising, leading the business, leading others, and leading yourself. A high level summary of these competencies is included here:


Institutional Fundraising & Consulting

All candidates must have a strong background in institutional fundraising. They will demonstrate knowledge of multiple sectors or issue areas, experience communicating effectively with internal and external stakeholders to advance a fundraising strategy, and experience overseeing the work of other development staff. 


Leading the Business

Candidates must have experience in leadership positions in which they have demonstrated strong judgment and ethical decision-making, effective internal and external communication skills, problem identification and resolution, and exemplary time and priority management. 


Leading Others

Candidates must have experience in a formal management role, with responsibilities for staff hiring, onboarding, training, and retention. Strong candidates will have a successful track record of translating organization-wide goals into individual professional development goals for supervisees and creating a motivational environment that fosters success and a sense of connectedness for staff at all levels. 


Leading Self

Candidates must demonstrate emotional intelligence, conflict and change management skills, an inclination toward collaboration and relationship-building, and openness to ongoing growth and learning. All candidates will be expected to align their work to Elevate’s values. 


Application Requirements


Your resume and cover letter should detail the following:


  • Relevant skills and experience;
  • Your interest in the position.


We will accept applications and advance candidates through our process on a rolling basis until the position is filled. Candidates whose resume and cover letter indicate alignment with the above competencies will be asked to complete a hiring assessment and participate in 1-2 interviews. 


The location of this position is flexible. Elevate as a company is based in Washington, DC. 


Elevate provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, family responsibilities, age, national origin, political affiliation, sexual orientation, genetic information, status as a victim of domestic violence, marital status, disability, personal appearance or any other protected characteristic or status under applicable federal, state and local laws. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) for any part of the application process, please contact elevatehiring@elevatedeffect.com.


To Apply:

Please submit a Resume and Cover Letter through Elevate's BambooHR application portal.


NOTE: We use BambooHR to communicate with our applicants throughout the hiring process. Please take a moment to add emails from @app.bamboohr.com as a safe sender before submitting your application. If you do not, emails may be directed to your spam folder, or may not reach you at all. 

Thank You

Your application was submitted successfully.

  • Location
    Washington, District of Columbia
  • Department
    Client Services
  • Employment Type
    Full time
  • Minimum Experience
    Manager/Supervisor
  • Compensation
    $70,000 – $90,000